QUALITY MANAGEMENT SYSTEMS (QMS) - ISO 9001 IMPLEMENTATION & INTERNAL AUDITOR'S COURSE

Quality management system (QMS) is defined as a formal system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. QMS helps manage and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.

This Quality Management Systems (QMS) implementation and internal auditor’s course shows how organizations can implement and maintain QMS according to the ISO 9001 standard. This training explains all the clauses, the changes incorporated to the standard and outlines fundamental concepts of the standard to learners.

In this training, participants will learn everything needed to be learnt about Quality Management Systems (QMS) according to the ISO 9001:2015 standards.

Training Outcome

• Discuss history of the review of ISO 9001.
• Describe changes made between previous standard and the latest.
• Examine the misconception associated with the review.
• Describe the context of the organization.
• Discuss the process approach and risk-based thinking.
• Discuss the PDCA cycle.
• Discuss organizational knowledge and its importance.
• Discuss internal audit as a way organizations check the effectiveness of their management systems.
• Discuss top management involvement in QMS and management reviews.
• List all auditable clauses in ISO 9001:2015.
• Describe all requirements of ISO 9001:2015 auditable clauses.

Benefits of this Course to Organizations

• Improved quality and service
• Defining, improving, and controlling processes
• Reduced wastes and costs
• Preventing mistakes
• Facilitating and identifying training opportunities
• Enhances employee engagement
• Helps set up organization-wide direction
• On time delivery
• Right first time approach
• Fewer customers’ complaints and returned products

Who this training is for:

1. ISO Management Systems Auditors
2. Business owners and leaders
3. Operations Managers, Supervisors
4. QA/QC managers
5. Production managers
6. Supervisors
7. Anyone desiring to learn and improve on their knowledge of QMS etc.

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