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We support industry professionals in their career journey through our e-courses, study materials, articles, and accredited in-person training by Professional Evaluation & Certification Board (PECB), the Council for Six Sigma Certification (CSSC), Universal Quality Standard Registrar (UQSR), SIS Certification and others.
Our tools, templates and software applications covering ISO management systems, quality assurance/control, manufacturing excellence, risk and product management enable organizations maximize their resources and improve their processes.
In partnership with the Council for Six Sigma Certification (CSSC), SoftExpert, OpexWorks,  PECB, QAS, UQSR, SIS Certification and others, we provide best-in-class digital manufacturing, ISO management systems implementationquality and manufacturing excellence consulting servicesOur training & presentation materials enable professional trainers meet the need of their clients.

This eBook presents Total Quality Management (TQM) as a term used to describe a management approach to quality improvement through the formulation and implementation of an organization's quality policy and procedure in view to a long-term customer satisfaction. It stresses the fact that TQM is based on all members of an organization participating in improving processes, products, services and the working culture. The concept of quality and cost of poor quality has been thoroughly explained in this book. Keys to the successful implementation of Total Quality Management (TQM) are explained in details. This book contains details on Quality Assurance, Quality Control and Improvement practices, tools and techniques. Likewise the principles or elements, and phases of Total Quality Management (TQM) have been explained. Individuals, supervisors, middle and top level managers who wish to gain or improve their knowledge of Total Quality Management (TQM), and apply them to their businesses in order to improve their business culture with the goal of gaining and retaining their customers through high level of customer satisfaction, thereby maintaining a competitive advantage in this ever competitive business world would find this book the MOST appropriate one. At the end of the study of this book, readers would have learned the principles and practices of Total Quality Management (TQM) for the effectiveness of their organization. After payment, you will immediately receive an email with a link to download the eBook.

Unsafe food poses very serious danger to human health. ISO 22000 by International Organization for Standardization (ISO) empowers organizations to identify and control food safety hazards, in collaboration with other ISO management standards, such as ISO 9001. Applicable to all types of food and food-related companies, ISO 22000 creates an impact of reassurance that people can trust food/feed and related materials migrated within the global food supply chain. This book contains everything you need to implement, manage and maintain Food Safety Management Systems (FSMS) according to the ISO 22000:2018, standard. This book explains all the clauses, the changes incorporated to the standard and outlines fundamental concepts of the standard to learners. The implementation of food safety management system (FSMS) - ISO 22000 offers the following benefits: 1) Elimination of food contaminations. 2) Improved company’s reputation. 3) Improves marketing and public image. 4) Acts as a fundamental requirement for government tenders. 5) Improves regulatory performance. 6) Lower risk of non-compliance fines thereby saving cost for the company. 7) Employee motivation. 8) Waste reduction (both raw materials and cost). 9) Attracts more stakeholders (customers, investors, shareholders). 10) Increased profits from lower costs. Who this book is for: ISO Management Systems Auditors 1) Business owners and leaders 2) Operations Managers, Supervisors etc. 3) QA/QC managers 4) Production managers 5) Supervisors 6) HACCP team 7) All food handlers 8) Anyone working in food organizations. 9) Anyone desiring to learn and improve on their knowledge of Food Safety Management Systems. 10) Organizations desiring to transit to ISO 22000:2018 etc. After payment, you will immediately receive an email with a link to download the eBook.

ISO 9001 provides the framework for organizations to improve the quality of their products and services and consistently meet their customers’ expectations; addressing various aspects of quality management. The standard sets out the criteria for a quality management system can be used by any organization regardless of its field of activity and size. As a matter of fact, over one million companies and organizations in over 170 countries have been certified to ISO 9001. The standard which is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement, when implemented ensures that good-quality products and services are consistently delivered to customers. Referring to a formal system that documents processes, procedures, and responsibilities for achieving quality policies and objectives, QMS helps manage and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis. This book explains how organizations can develop and maintain Quality Management Systems according to the ISO 9001 standard. The book explains all the clauses, the changes incorporated to the standard and outlines fundamental concepts of the standard to learners. This simple and straightforward book is ideal for people who are new to ISO 9001:2015; experienced ISO coordinators who want to get more out of an established system as they transition to the new standard, and for employees who requires only a basic understanding of what ISO 9001:2015 is and how it applies to them. Each of ISO 9001:2015's sections and clauses using real-world examples are explained. After payment, you will immediately receive an email with a link to download the eBook.

The standard which was revised in 2015 and, as part of the development process, ISO conducted a continual improvement survey to develop an understanding of the needs of current, past, and potential users. The primary purpose of this management system standard is to specify general requirements and guidelines that, when followed, should provide reasonable assurance that the outputs from a process and/or system will have no or minimal negative impact on the environment and, improves environmental performance. This Environmental Management Systems (EMS) certification book shows how to maintain EMS according to the ISO 14001 standard within an organization. This book explains all the clauses, the changes incorporated to the standard and outlines fundamental concepts of the standard to learners. This guide helps the user establish of environmental management system (EMS) in any organizational settings, in accordance with the requirements specified in ISO 14001:2015, Environmental management systems — Requirements with guidance for use. This book will help you achieve the following: 1) Improved financial savings by the organization through loss prevention. 2) Improved ability to identify the environmental aspects and impacts, thereby reducing risk of environmental incidents. 3) Implementing systems that ponder socio-economic needs and environmental circumstances. 4) Improves efficiency of the environmental management system. 5) An in-depth knowledge of the requirements of ISO 14001:2018. 6) Implement and sustain an environmental management system in line with the requirements of ISO 14001:2018. This book serves as a valuable tool for auditors, especially an internal auditor, to learn more about the expectations of a good EMS audit, providing advice on how to conduct internal audits. As a business owner, this book will help you understand what sort of commitment is required to implement ISO 14001. It shows how to turn that initial thought into reality within your business, including the costs and benefits. After payment, you will immediately receive an email with a link to download the eBook.

Lean Six Sigma is a methodology that relies on a team effort to improve performance by systematically removing waste and reducing variation or eliminating defects. It combines lean enterprise and Six Sigma, which are techniques to eliminate the eight wastes (muda). Lean Six Sigma, aside from reducing process defects and waste, also provides a framework for overall organizational change of culture. The introduction of Lean Six Sigma helps in shaping the mind-set of employees and managers to one that focuses on growth and continuous improvement through process optimization of their manufacturing or business processes thereby maximizing their efficiency and increasing profitability. In order to successfully implement Lean Six Sigma, a combination of tools from both lean manufacturing and Six Sigma must be used. These tools are discussed in this book in details. Reading this book would enable you gain thorough understanding of lean six sigma and, equip you with lean six sigma tools and techniques for waste reduction, defects elimination and complete process improvement. This book is written for business leaders, managers and supervisors at all levels, quality management professionals of any industry, management systems auditors, large, medium and small-scale business owners/entrepreneurs and anyone who desire to improve their knowledge of lean six sigma implementation. Lean Six Sigma practitioners of all levels such as the White, Yellow, Green, Black & Master Black holders would find this book invaluable. After payment, you will immediately receive an email with a link to download the eBook.

This book, ‘Cosmetics & Domestic Chemical Products’ presents step-by-step guide to the production of chemical products. These products are classified as household, body care and hair care products with each class or section containing more than ten (10) different products. The raw materials, formulation and production steps and processes are presented in the simplest form possible. Marketing strategies for the sales of products are also shared. The sources of raw materials as well as safety precautions during production are presented. Technical terms, although negligibly applied in this publication but where applied are clearly explained to the level of understanding of the reader irrespective of their educational background. It should be noted that, this book is not an academic publication but simply, a guide, an instructional aide to production. Although the products described in this publication have been described with the intention of producing in small and medium scale, the formulation could be applied for large scale production simply by scaling up the formulation ratios where applicable. This publication, a result of thorough research and practical experience of the author over the years have been written to help new producers as well as experienced producers improve on their products in order to increase their sales and competitive advantage in the market. The author, an experienced chemical/process engineer, quality management professional, corporate trainer and business strategist with vast experience in the consumer goods, packaging manufacturing industry has systematically presented the gems in this publication to the level of understanding of the reader irrespective of their educational background and qualification. After payment, you will immediately receive an email with a link to download the eBook.

Process improvement is an ongoing effort to improve products, services, or processes. These efforts can seek small "incremental" improvement over time or "breakthrough" improvement all at once. Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility. Process improvement goes with several different names including business process management (BPM), business process improvement (BPI), business process re-engineering, continual improvement process (CIP) etc. all having the same goal of minimizing errors, reducing waste, improving productivity and streamlining efficiency. The goal of this book is to help the reader apply the various process improvement and quality management tools in their manufacturing, production and/or business processes by identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Some key topics covered herein include 8D problem solving, Advanced Product Quality Planning (APQP), FMEA, Fault Tree Analysis (FTA), Geometric Dimensioning & Tolerancing (GD&T), Statistical Process Control (SPC), Seven (7) Quality Tools, Continuous Improvement tools and others. At the end of the study of this book, the reader is expected to have mastered the principles discussed and applies the appropriate tools towards improving their various processes. After payment, you will immediately receive an email with a link to download the eBook.

ISO 45001 is go-to standard for organizations that are really serious about improving safety of employee, reduction of workplace risks and creation of a better, safer working conditions. International Labour Organization estimated that more than 7 600 people die from work-related accidents or diseases every new day. This standard was developed by ISO committee the aim of potentially saving almost three million lives each year. Having similar structure with other ISO management systems, the approach will be familiar to users of standards such as ISO 14001 or ISO 9001. This book explains the application of ISO 45001 management system in controlling and improving the safety or occupational health and safety performance of an organization. It provides guidance in building the OH&S management system in support of an organization's processes, linking the management system to the requirements of ISO 45001:2018, to support third-party certification. Included in the book are best practices as well as common weaknesses experienced in many organizations. This book serves as a valuable guide for ISO management systems auditors providing in-depth information about the expectations of a good OH&SMS audit, providing advice on how to conduct internal audits. As a business owner, this book will help you understand what sort of commitment is required to implement ISO 45001. Anyone who desires to understand the implementation of ISO 45001 will find this book very useful. It is written in simple and easily understandable terms. After payment, you will immediately receive an email with a link to download the eBook.

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Visit our e-Library consisting of learning resources in form of books, whitepapers and video contents on quality management, process improvement, manufacturing excellence and many more.

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CORPORATE TRAINING (IN-HOUSE)

Apart from online courses and learning videos provided in this website, we also offer in-house training for individuals and team on professional/corporate cutting-edge skills.

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QUALITY MANAGEMENT

We help you reap the benefits of satisfying your customers through provision of systems, methods, tools and processes that enable you provide best quality products and services that meet and exceed your customers’ needs & expectations.

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MANAGEMENT SYSTEMS IMPLEMENTATION

We are in the business of providing best in class ISO management systems consulting service. We provide consultancy services that leads to ISO 9001, 14001, 22000, ISO 45001 & 50001 Certification.

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PROCESS DEVELOPMENT

Process development is one of our core competencies. Over the years, we’ve proved to be competent in making manufacturing process faster, leaner, more economical and robust.

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PROCESS IMPROVEMENT

We assist organizations proactively identify, analyze and improve their existing business processes for optimization and to meet acceptable quality standards.

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PRODUCT DEVELOPMENT

Our product development portfolio covers the process of designing, building, operating, maintaining and bringing new products to the market. We ensure that the customer’s voice is not lost in the rush to an exciting technology.

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Acceptance Sampling & Acceptance Quality Limit in Quality Control

Acceptance Sampling & Acceptance Quality Limit in Quality Control

Achieving Quality Excellence with PPAP & APQP

Achieving Quality Excellence with Production Part Approval Process (PPAP) & Advanced Product Quality Planning (APQP)

Before Setting up a Quality System

Before Setting up a Quality System

Benchmarking: Business Process Improvement Methodology

Benchmarking: Business Process Improvement Methodology

Cellular Manufacturing Systems

Cellular Manufacturing Systems

Digital Manufacturing & Paperless Quality Management

Digital Manufacturing and Paperless Quality Management

Failure Mode & Effect Analysis (FMEA)

Failure Mode and Effect Analysis (FMEA)

Food Safety & Risk Management Concepts

Food Safety & Risk Management Concepts

Gemba Walk: Unlocking the Potentials of the Shop Floor

Gemba Walk: Unlocking the Potentials of the Shop Floor

How Individuals & Organizations Can Become ISO Certified

How Individuals & Organizations Can Become ISO Certified

Prioritization Matrix Template

Prioritization Matrix Template

Document Control Master List Template

Document Control Master List Excel Template

Spaghetti Diagram

Spaghetti Diagram Template

PECB Certified ISO 22000 Foundation

PECB Certified ISO 22000 Foundation Brochure

PECB Certified ISO 22000 Lead Auditor

PECB Certified ISO 22000 Lead Auditor Brochure

PECB Certified ISO 45001 Foundation

PECB Certified ISO 45001 Foundation Brochure

PECB Certified ISO 45001 Lead Auditor

PECB Certified ISO 45001 Lead Auditor Brochure

PECB Certified ISO 50001 Foundation

PECB Certified ISO 50001 Foundation Brochure

PECB Certified ISO 50001 Lead Auditor

PECB Certified ISO 50001 Lead Auditor Brochure

PECB Certified ISO 9001 Foundation

PECB Certified ISO 9001 Foundation Brochure

PECB Certified ISO 9001 Internal Auditor Training Course

PECB Certified ISO 9001 Internal Auditor Training Course Brochure

PECB Certified ISO 14001 Foundation

PECB Certified ISO 14001 Foundation Brochure

PECB Certified ISO 9001 Lead Auditor

PECB Certified ISO 9001 Lead Auditor Brochure

Olanab Brand Book

Olanab Brand Book

Paperless Approach to Quality Management Presentation

Paperless Approach to Quality Management Presentation Slides

PECB Training Flyer

PECB Training Flyer

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