The Global Home of Quality, Process &amp; Manufacturing Excellence.

Energy Management Systems (EnMS): ISO 50001 Implementation & Audit

As an international standard, ISO 50001 specifies the requirements for organizations to develop, implement, and improve Energy Management Systems thereby allowing organizations to follow a specific framework that helps them achieve continual improvement in energy performance, efficiency, usage, and consumption. ISO 50001:2018 is the new version of Energy Management system standard being adopted by various organizations across the world for improvement of energy performance through structured approach, arising as a result of a number of issues such as Greenhouse gas emissions and ever increasing cost of energy. This book presents the clause-wise requirements of ISO 50001:2018 and also actions required for implementation in an easy-to-understand manner. This book, presented in simple and straightforward manner, is ideal for new and experienced internal auditors who want to get more out of their audits, ISO Consultants and for employees who just need a basic understanding of what EnMS internal auditing is and how it applies to them and their organizations. After payment, you will immediately receive an email with a link to download the eBook.

Food Safety Management Systems (FSMS) Manual

This manual is prepared to support the control of Food safety management system processes being implemented in an organization in accordance with the relevant requirements of the international standard for Food safety management system ISO 22000.

Quality Management Systems (QMS) Manual

This document states the intentions of an organization for operating the processes within the quality management system. It includes policies for all areas of the business that affect the organization’s ability to make high-quality products that meet the requirements of customers and ISO 9001 certification. These policies define how your department managers will implement procedures within the boundaries specified in the quality manual.

A root cause refers to the cause of a nonconformance and should be eliminated through process improvement. The root cause is the core issue— which leads to the entire cause-and-effect reaction that ultimately leads to the problem(s). Scroll down for more details...

Root Cause Analysis (RCA) Kit

$25$10

ISO 45001 is go-to standard for organizations that are serious about improving safety of employee, reduction of workplace risks and creation of a better, safer working conditions. International Labour Organization estimated that more than 7 600 people die from work-related accidents or diseases every new day. This standard was developed by ISO committee the aim of potentially saving almost three million lives each year. Having similar structure with other ISO management systems, the approach will be familiar to users of standards such as ISO 14001 or ISO 9001. Scroll down for more details...

ISO 45001 Occupational Health & Safety Management Systems (OH&SMS) Implementation Kit

$70$35

Energy Management Systems (EnMS) is developed for organizations committed to addressing their impact, conserving resources and improving the bottom line through efficient energy management. The standard provides a practical way to improve energy use, to support any organization regardless of size and activities. Scroll down for more details...

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ISO 50001 Energy Management Systems (EnMS) Implementation Kit

$90$35

This is the first book to present innovation and entrepreneurship as a purposeful and systematic discipline that explains and analyzes the challenges and opportunities of America's new entrepreneurial economy. Superbly practical, Innovation and Entrepreneurship explains what established businesses, public service institutions, and new ventures need to know and do to succeed in today's economy.

Innovation and Entrepreneurship

$7.49

The quality control cycle is a repeating cycle revolving around the production process. In the PDCA model, this incorporates four elements: Plan, Do, Check, and Act. Once a product is updated, the cycle begins again for the updated product, which is subjected to the same rigorous quality control process. Scroll down for more details...

Lean Quality Control Cycle: Fundamental Concepts & Tools

$10$5

FSSC 22000 is a Food Safety Management Certification Scheme, managed by Foundation FSSC 22000, governed by an independent Board of Stakeholders consisting of representatives from several sectors in the food industry and required for controlling food safety risks. Scroll down for more details...

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ISO 22000 Food Safety Management Systems (FSMS) Implementation Kit

Food Safety Systems Certification (FSSC) 22000 v5 Implementation Kit

$100$45

Starting & Advancing your Career in Quality Management

This free eBook presents complete guide to starting and advancing a career in quality management. The ebook is created for those who desires to start, or has just started a career in quality management; likewise experienced professionals who wish to strengthen their skills with a view to the fact that learning is a process, not a destination. This straightforward and simple ebook explains vital skills required to succeed in quality management. We hope that as you diligently read through, you would acquire the required knowledge you need to start and advance your career in quality. To your success, OLANAB CONSULTS Scroll down to learn more...

Food Safety Management Systems (FSMS): Guide to ISO 22000 Implementation

Unsafe food poses very serious danger to human health. ISO 22000 by International Organization for Standardization (ISO) empowers organizations to identify and control food safety hazards, in collaboration with other ISO management standards, such as ISO 9001. Applicable to all types of food and food-related companies, ISO 22000 creates an impact of reassurance that people can trust food/feed and related materials migrated within the global food supply chain. This book contains everything you need to implement, manage and maintain Food Safety Management Systems (FSMS) according to the ISO 22000:2018, standard. This book explains all the clauses, the changes incorporated to the standard and outlines fundamental concepts of the standard to learners. The implementation of food safety management system (FSMS) - ISO 22000 offers the following benefits: 1) Elimination of food contaminations. 2) Improved company’s reputation. 3) Improves marketing and public image. 4) Acts as a fundamental requirement for government tenders. 5) Improves regulatory performance. 6) Lower risk of non-compliance fines thereby saving cost for the company. 7) Employee motivation. 8) Waste reduction (both raw materials and cost). 9) Attracts more stakeholders (customers, investors, shareholders). 10) Increased profits from lower costs. Who this book is for: ISO Management Systems Auditors 1) Business owners and leaders 2) Operations Managers, Supervisors etc. 3) QA/QC managers 4) Production managers 5) Supervisors 6) HACCP team 7) All food handlers 8) Anyone working in food organizations. 9) Anyone desiring to learn and improve on their knowledge of Food Safety Management Systems. 10) Organizations desiring to transit to ISO 22000:2018 etc. After payment, you will immediately receive an email with a link to download the eBook.

This book explains the application of lean methodology in workplace optimization and housekeeping. The 5S lean tool is based on five Japanese words beginning with the letter “S”—Sort, Set in Order, Shine, Standardize, and Sustain—which optimizes workplaces for lean methodologies. Scroll down for more details...

Guide to 5S Implementation

$10$4

Learn one of the most popular agile methodologies, Scrum. With Scrum Study, you make project management adaptive, iterative, fast, flexible and deliver significant value quickly to your customers. Scrum ensures your project transparency in communication and creates an environment of collective accountability and continuous progress. Your Scrum Study Certification supports your product and service development in all types of industries and in any type of project, irrespective of its complexity. To purchase this product, simply click on the 'Buy Now' button at the end of the description page. To purchase this product, simply click on the 'BUY NOW' button at the end of the description page. Scroll down to learn more...

SCRUM Master Certification

$300

A successful internal audit program is essential for the success of any management system implementation, and requires effective auditors. The book provides comprehensive detail about establishing an internal audit program, selecting and training auditors, auditing requirements, interview techniques, planning audits, reporting, audit follow ups, and others. This book, presented in simple and straightforward manner, is ideal for new and experienced internal auditors who want to get more out of their audits, and for employees who just need a basic understanding of what internal auditing is and how it applies to them. This book explains ISO 19011 audit techniques and best practices, giving detailed overview of evidence and findings, preparation, and pre-audit activities including system standards, protocols, and methodologies. It describe in simple terms, how information on the audit scope is presented with reference to physical location, organizational units, and other important considerations. After payment, you will immediately receive an email with a link to download the eBook.

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ISO Management Systems Audit Techniques & Best Practices: Complete Guide to Effective Management Systems Audit

$15$5

ISO 9001 provides the framework for organizations to improve the quality of their products and services and consistently meet their customers’ expectations; addressing various aspects of quality management. The standard sets out the criteria for a quality management system can be used by any organization regardless of its field of activity and size. As a matter of fact, over one million companies and organizations in over 170 countries have been certified to ISO 9001. The standard which is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement, when implemented ensures that good-quality products and services are consistently delivered to customers. Referring to a formal system that documents processes, procedures, and responsibilities for achieving quality policies and objectives, QMS helps manage and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis. This book explains how organizations can develop and maintain Quality Management Systems according to the ISO 9001 standard. The book explains all the clauses, the changes incorporated to the standard and outlines fundamental concepts of the standard to learners. This simple and straightforward book is ideal for people who are new to ISO 9001:2015; experienced ISO coordinators who want to get more out of an established system as they transition to the new standard, and for employees who requires only a basic understanding of what ISO 9001:2015 is and how it applies to them. Each of ISO 9001:2015's sections and clauses using real-world examples are explained. After payment, you will immediately receive an email with a link to download the eBook.

Quality Management Systems (QMS): Fundamental Guide to ISO 9001 Implementation & Audit

$20$6

Lean Six Sigma is a method that is aimed at systematically removing waste and reducing variation in manufacturing and/or business processes. It combines Lean Enterprise and Six Sigma to eliminate the eight kinds of waste (muda): Defects, Over-Production, Waiting, Non-Utilized Talent, Transportation, Inventory, Motion, and Extra-Processing. Scroll down for more details...

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Lean Six Sigma Kit

$60$35

This book will familiarize you with the various aspects of the Kanban system, including lean scheduling and Just in Time(JIT) production. Popularized by Toyota, the Kanban system visualizes industrial production through boards and cards. It is a known method for ensuring production efficiency and applicable almost any industrial setting. Scroll down for more details...

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The Kanban System: Lean Scheduling & Management Methodology

$13$5

Risks, although not inherently bad but they represent uncertainty, and if you’re managing an organization or project, having a clear understanding of potential risks can help you move forward and make timely decisions with confidence. Scroll down for more details...

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Risk Management Kit

$50$8

Having a business is good but its one thing to build a business, it's quite another thing to ensure the continuity of a business or organizations in the face of unplanned negative emergencies such as theft, fire outbreak, natural disasters, workplace violence, utility failures, cyber-attacks, supply shortages, economic downturns etc. What will happen to your business? Will it be able to survive or recover? Scroll down for more details...

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Business Continuity Plan (BCP) Toolkit

$50$12

This toolkit is a consists of Quality Assurance & Quality Control (QA/QC), Production and Equipment/Machine Maintenance Records, Forms and Report templates which are editable and can be customized to suit any specific need, process and/or operational requirements. They are presented in excel, MS word and/or PowerPoint formats. They can be applied in any industrial processes involving production/manufacturing, quality assurance/quality control and equipment/machine maintenance etc. Kindly scroll down for complete details...

Production, Quality Control / Equipment Maintenance Kit

$100$40

No business can exist without customers/clients. If a business/organization fair poorly treating and handling their customers well, tracking customers satisfaction level through effective communication and record keeping, they will in no time be out of business. The ability to manage your customers in order to enhance new customers acquisition and retention forms the basis of an effective customer relationships management which greatly affects the success of any business endeavor. Scroll down for more details...

Customer Relationship Management Toolkit

$20$10

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Integrated Management Systems (IMS) Implementation & Internal Auditor's Training Course Material

Project Proposal Kit

A well-detailed proposal will help convince stakeholders of the merits of implementing the project and bring them confidence that you or your organization are the best fit to execute the project. This project proposal toolkit is designed to include the key value proposition of any project, and helps you sell the value to internal and external stakeholders; enables you catch and retain stakeholders and project sponsors’ attention... Scroll down for more details...

Management Systems Internal Audit Checklists

This toolkit that helps you perform internal audit as part of ISO 9001, ISO 14001, ISO 45001, ISO 22000, FSSC 22000 or any other ISO management system requirements, from the point of view of ISO 19011:2018, the ISO guidelines for auditing management systems, which is applicable to all organizations that needs to conduct audit or manage an audit program. Scroll down for more details...

Statistical Process Control (SPC) Training Course Material

Statistical Process Control (SPC) refers to the use of statistical techniques to control a process, production or manufacturing method through monitoring of process behavior, as a result discovering issues related to internal systems, and allowing for corrective actions to be taken before failure occurs. Scroll down for more information...

Food Safety Manual for Production Operations

This food safety operations manual is designed to ensure that all operations in the production department of any food & food cans manufacturing organization are carried out in consistency with food safety requirements (according to ISO 22000 & FSSC 22000) which is geared towards achieving the stated company food safety policy and its related established food safety objectives.

The audit checklist contains some sets of questions required to verify if requirements or standards are being met. It compensates for the limitation of human memory and helps the observer to ensure that nothing is missed or left behind. Scroll down for more details...

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Process Audit Kit

$50$10

Failure Mode and Effects Analysis (FMEA) is a key component of a preventive action program. This training material is designed to help facilitators reach their audience in terms of helping them learn how to implement this vital technique while analyzing assessing your organization’s risk of failure, determining areas in need of action, and applying mistake-proofing techniques. Scroll down for more information...

Failure Mode & Effect Analysis (FMEA) Training Course Material

$20$8

Product development is the process of designing, building, operating, and maintaining a good or service. Product development ensures that the customer’s voice is not lost in the rush to an exciting technology. It adds things like pricing, marketing, and customer support to the technology to create a complete product. Scroll down for more details...

Fundamentals of Product Management

$10$4

This standard in the ISO family, developed by ISO Technical Committee ISO/TC 207 and its various sub committees, provides a framework for any type of organizations (regardless of its activity or sector) requiring practical tools to manage their environmental responsibilities. ISO 14001 sets out the criteria for an environmental management system, mapping out a framework that an organization can follow to set up an effective environmental management system. The standard provides an assurance to company management and employees as well as external stakeholders that environmental impact is being monitored, measured and continuously improved. It is focused on specific approaches including audits, communications, labelling, life cycle analysis, and environmental challenges such as climate change. Over 300,000 certifications to ISO 14001 in 171 countries around the world are on record. Scroll down for more details...

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ISO 14001 Environmental Management Systems (EMS) Implementation Kit

$90$35

This book explains waste with respect to lean and the environment. The different types of lean wastes and environmental wastes are explained, along with their impact on productivity and the environment. Scroll down for more details...

Fundamentals of Productivity & Waste Management

$10$5

TrainingKeeper V3 enables you organize training and activities track, find training records, enables you meet training requirements of ISO 9001, easily provides visibility for the teacher and student, create employee and instructor certifications, follow up up on expired training, create training and activity calendars etc. To purchase this product, simply click on the 'BUY NOW' button at the end of the description page. Scroll down to learn more...

TrainingKeeper V3 Software

$89

Six Sigma refers to a measure of quality that provides tools to improve business process with the goal of striving for near perfection. It is a disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process including manufacturing, transactional, products and services. Scroll down for more details...

Six Sigma Kit

$50$20

Staff Management & Performance Appraisal Toolkit

These templates are a Microsoft Excel document that can be modified to best suit the need of any organization. The kit includes the following sections: responsibility log, skills matrix templates, implementation plan, leader process walk worksheet, monitoring plan map, monitoring response plan and many more. Scroll down for more details...

Visual Management is a technique that makes use of labels and signs, information displays, visual controls, color coding and other markings that can easily be sighted instead of mere wordy written instructions. Scroll down for more details...

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Visual Management Kit

$50$8

Production of Domestic Chemical Products - Free eBook

This free eBook presents step-by-step guide to the production of multipurpose liquid detergent, disinfectant, hair growth stimulant and hair cream. The raw materials, formulation and production steps and processes are presented in the simplest form possible, with zero technical term. The content, writing style and presentation of this material is simple enough for anyone to understand irrespective of educational background and level. Although the products described in this publication have been described with the intention of producing in small scale, the formulation could be applied for large scale production simply by scaling up the ratios where applicable. To your success, OLANAB CONSULTS Scroll down to learn more...

Work plans show all the tasks involved in a project, who is responsible for each task, and when such tasks will be completed. It is normally required to submit a work plan as part of a proposal. The work plan is used as a monitoring tool to check whether the project is on-track once started. Scroll down for more details...

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Work Plan Development Kit

$50$10

There are many drawing software solutions that let you create SWOT templates. With all of these programs, you spend unnecessary time formatting the SWOT template to fit your data. This includes learning the program, understanding the formatting properties and then taking the time to create the SWOT. The biggest problem with creating professional looking SWOTs is the formatting time. SWOT manager does this for you. To purchase this product, simply click on the 'BUY NOW' button at the end of the description page. Scroll down to learn more...

SWOT Manager Software

$49

Food Safety Systems Certification (FSSC) 22000 v5 Manual

This manual is prepared to support Food Safety System Certification processes being implemented in food and food packaging material organizations in accordance with the relevant requirements of the international standard for Food safety management system (ISO 22000:2018), ISO/TS 22002-4:2013: technical specification for the food packaging material manufacturers and Food Safety System Certification (FSSC 22000) additional requirements version 5.0.

This training material is designed to help facilitators reach their audience by providing your participants with the required knowledge they need in order to understand the key aspects of food safety and food safety certifications. Scroll down for more information...

Food Safety Awareness Training Course Materials

$20$10

Project Management Kit

Every project manager needs a good set of project management tools. In view of the fact that project management requires creating a ton of project documents both in Excel, Word and PowerPoint formats, this readymade, editable and customizable toolkit has been designed to enable the project manager/personnel effectively manage their projects on time and within budget. Scroll down for more details...

Energy Management System (EnMS) - ISO 50001 Implementation & Internal Auditor's Training Course Material

$30$20

Taking a practical, hands-on approach to entrepreneurship, this text equips students with the tools and critical-thinking skills needed for small business success. Now in its 9th Edition, Essentials of Entrepreneurship and Small Business Management teaches students how to successfully launch and manage a business. By dissecting case studies, examining successes and failures in the context of the market, and observing the tactics used by today’s most successful small business ventures, students can develop the skills that will give them a unique advantage in a hotly competitive environment.

Essentials of Entrepreneurship and Small Business Management (What's New in Management) 9th Edition

$79.99

This Environmental Management Systems (EMS) training materials show learners how to maintain EMS according to the ISO 14001 standard. This training material is designed to explain all the clauses, the changes incorporated to the standard and outlines fundamental concepts of the standard to learners. Scroll down for more information...

Environmental Management System (EMS) - ISO 14001 Implementation & Internal Auditor's Training Course Material

$30$20

Quality Assurance Process Manual

This document states the intentions of an organization for operating quality assurance processes within the quality management system. It includes determined quality processes, quality objectives and actions to achieve objective for all areas of the business that affect the organization’s ability to make high-quality products that meet the requirements of customers and ISO 9001 certification. Scroll down to read more...

This Food Safety Management Systems (FSMS) training materials shows organizations how to maintain FSMS according to the ISO 22000 standard. This training material will enable the trainer to explain all the clauses, the changes incorporated to the standard and outlines fundamental concepts of the standard to learners.

Food Safety Management System (FSMS) - ISO 22000 Implementation & Internal Auditors' Training Material

$30$20

Lean Manufacturing (also known as Lean Management, Lean Enterprise or Lean Production) is a system of management developed by the Toyota Motor Corporation and being used successfully across the world in almost every sector of manufacturing and non-manufacturing sectors such as Healthcare, Banking, Government & Services and even Agribusiness. Scroll down for more details...

Lean Management / Manufacturing Kit

$50$20

This manual adopt the key concepts, principles and structure of ISO 9001, ISO 45001 and ISO 14001. The integrated manual templates allow all types of organization to implement the processes needed to achieve customer satisfaction, enhance sustainability, and satisfy the needs and expectations of workers, regulators and other interested parties.

Integrated Management Systems (IMS) Manual

$15

This training material is designed to help facilitators reach their audience in terms of helping them understand the purpose of ISO 45001 standard, and the Occupational Health & Safety Management System. It gives an overview of the benefits of compliance. Scroll down to learn more...

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ISO 45001 Awareness Training Course Material

$15$12

Good Manufacturing Practice (GMP) Manual

This manual is prepared to ensure that all operations in an organization are under control and comply with requirements of regulatory and certification bodies to achieve hygienic environment and prevent the introduction of any food hazard that could contaminate production process of such an organization.

ISO 19011 refers to as the standard containing guidance on managing an audit program, the principles of auditing, and the evaluation of individuals responsible for managing the audit programs, that sets forth guidelines for auditing management systems. The audit program consists of the arrangements made to complete all of the individual audits needed to achieve a specific purpose. Scroll down for more information...

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ISO Management Systems Audit Best Practices Training Course Material

$30$17

Essentials of a Winning Business Plan

A Business Plan is a document that describes core business objectives and the plan to achieve them within a specific period of time. It is designed to help you, and others, understand how a plan to generate money and make the business sustainable. Please, scroll down to learn more...

Learn one of the most popular agile methodologies, Scrum. With Scrum Study, you make project management adaptive, iterative, fast, flexible and deliver significant value quickly to your customers. Scrum ensures your project transparency in communication and creates an environment of collective accountability and continuous progress. Your Scrum Study Certification supports your product and service development in all types of industries and in any type of project, irrespective of its complexity. To purchase this product, simply click on the 'BUY NOW' button at the end of the description page. Scroll down to learn more...

SCRUM Developer Certification

$149

Learn one of the most popular agile methodologies, Scrum. With Scrum Study, you make project management adaptive, iterative, fast, flexible and deliver significant value quickly to your customers. Scrum ensures your project transparency in communication and creates an environment of collective accountability and continuous progress. Your Scrum Study Certification supports your product and service development in all types of industries and in any type of project, irrespective of its complexity. To purchase this product, simply click on the 'BUY NOW' button at the end of the description page. Scroll down to learn more...

SCRUM Agile Master Certification

$400

This HACCP Training material is designed to help individuals working in the food industry who wants to learn about the application of HACCP in their processes.. This training material teaches participants how to implement and manage the Hazard Analysis and Critical Control Points (HACCP) system, which was designed by the Food and Drug Administration (FDA) as a food safety management system for controlling food hazards. Scroll down for more information...

HACCP Training Course Material

$15$10

Learn SPC in an hour. Train your employees. Improve your processes and products. Prevent defects and save your company money. To purchase this product, simply click on the 'BUY NOW' button at the end of the description page. Scroll down to learn more...

Process Improvement with Statistical Process Control

$59

The training to be delivered by this material provides guidance in building the OH&S management system in support of an organization's processes, linking the management system to the requirements of ISO 45001:2018, to support third-party certification. Participants will learn about ISO 45001 implementation best practices as well as common weaknesses experienced in many organizations. Scroll down for more information...

Occupational Health & Safety Management Systems (OH&SMS) - ISO 45001 Implementation & Internal Auditor Training Course Material

$30$15

Quality management system (QMS) is defined as a formal system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. QMS helps manage and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis. Scroll down for more information...

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Quality management system (QMS) - ISO 9001 Implementation & Internal Auditor Training Course Material

$25$20

StreamLiner Software lets users conduct, organize, and monitor improvement activities within your company. This project management software focuses on lean techniques, streamlining, auditing and multiple improvement activities that helps your company constantly improve. Your data is centralized and allows multiple employees to quickly access key important improvement activities. To purchase this product, simply click on the 'Buy Now' button at the end of the description page. Scroll down to learn more...

StreamLiner Software

$59

Many companies use the wrong inspection sampling plan because managers, engineers, supervisors and inspectors have not been trained in statistical sampling. Because of this, they may create their own deficient sampling plan. Alternatively, they may use a known industry-standard plan without fully understanding that standard's purpose or methods. When this occurs, they put their business and their customers at risk. In addition, they waste valuable inspection time and inspection cost. Don't let this happen to your business. Scroll down to learn more...

Snap Sampling Plans! AQL Inspection Software

$49

This kit will be of great benefit to industries and industrial professionals looking to implement ALL or any of the five (5) standards ISO 9001:2015, ISO 45001:2018, ISO 14001, ISO 22000:2018 and ISO 50001. Scroll down for more details...

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Integrated Management Systems (IMS) Kit - ISO 9001, ISO 14001, ISO 45001, ISO 22000, ISO 50001 Implementation

$150$65

Lean Six Sigma White Belt Training Course Material

The Lean Six Sigma White Belt training material has been designed to give the student a brief overview of Six Sigma and Lean principles. The material covers exactly what Lean Six Sigma is and why it is being used in businesses around the world to streamline operations and eliminate waste. This course is perfect for individuals who are looking to learn about Lean Six Sigma and process improvement. Scroll down for more information...

The training material builds upon the knowledge of Lean Six Sigma White Belt. This material covers exactly what Six Sigma is and why it is being used in businesses around the world to streamline operations and eliminate waste. This training material is perfect for individuals who are looking to learn more about Lean Six Sigma and process improvement. Scroll down for more information...

Lean Six Sigma Yellow Belt Training Course Material

$15$10

8D Manager lets you handle any type of corrective action report. Create your own labels for all the traceable fields. 8D Manager lets you present corrective action metrics to management. Quickly create Pareto Charts by clicking the appropriate chart button. Create action reports for an employee or all employees. With your customized labels, you can easily enter data into 8D Manager. 8D Managers includes built-in working templates. To purchase this product, simply click on the 'Buy Now' button at the end of the description page. Scroll down to learn more...

8D Manager V4: Corrective Action Software

$89

This customizable training material will enable the trainer help learners to select control measures based on the requirements of ISO 22000 and guidelines of ISO/TS 22004. Scroll down for more information...

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CCPs, oPRP & PRP Training Course Material

$10$7

Overall Equipment Effectiveness (OEE) Training Course Material

Overall Equipment Effectiveness (OEE) is a manufacturing performance metric that is used to identify the sources of losses in manufacturing and measure improvement efforts. In this material, the purpose of OEE and how it is calculated are discussed. Learners will be exposed to the different OEE factors, different methods of calculating OEE, techniques in implementing and improving the OEE values. Scroll down for more information...

Standard Operating Procedures (SOP) refers to written instructions that document how to perform a task. SOPs assists in maintaining consistency and quality of products or services. They can serve as tools for communicating key corporate policies, regulations of the government as well as any best practices. Scroll down for more details...

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Standard Operating Procedures (SOP) Kit

$40$15

This toolkit will enable you manage the delivery of goods or services by your suppliers that meets your needs and specifications using a proactive and collaborative approach. The toolkit is designed for managing, monitoring and responding to changes in the supplier's ability to fulfil customer's needs on time and within the agreed quality specification. Scroll down for more details...

Supplier Quality and Compliance Management (SQCM) Kit

$30$15

The Total Quality Management course exposes students to tools and techniques required to develop, implement and maintain excellence in terms of products and service performance and delivering superior value to customers with a focus on consistent productivity improvement and reduced operating costs. Total Quality management entails not only product and service quality but also the means of achieving it. Scroll down for more information...

Total Quality Management (TQM) Training Course Material

$15$10

Six Sigma is a set of techniques and tools which seek to improve the quality of processes and process outputs by identifying, removing defects and minimizing variability in manufacturing and business processes. This training material is developed to teach learners how to plan and execute Six Sigma projects with simple sequence of steps. Professionals with this expertise are highly valued, and the course will help you become such a professional. Scroll down for more information...

Standard Operating Procedures (SOP) Training Course Material

Six Sigma Training Course Material

$20$8

To make the process of writing a business plan easier and more manageable, this toolkit has been developed to guide you step-by-step through writing it. The toolkit contains templates with easy-to-follow instructions for completing each section of the business plan, questions to help you think through each aspect, and corresponding fillable and editable worksheets for key sections. Scroll down for more details...

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Business Plan Toolkit

$50$10

Root Cause Analysis (RCA) Training Course Material

A root cause is the actual, underlying reason for a problem. This training materials helps you to help learners identify the actual cause of a problem, solve it, and prevent it from occurring again thereby saving your organization time, money, and resources. Scroll down for more information...

This book teaches you the different ways of giving support to other people and helping them develop good habits, perform more effectively, and feel more comfortable at work. Good supervisory skills are the foundation of strong professional relationships; this book explains effective supervision and leadership skills that can help in building and maintaining cohesive and effective teams. This comprehensive single source for supervisory management expertise addresses some critical challenges in businesses today in relation to team management and supervision. It describes in simple terms, some techniques to help get the best of your team. After payment, you will immediately receive an email with a link to download the eBook.

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Essentials of Effective Supervision: Complete Guide to Managing High-Performing Cross-Functional Team

$25$7

Integrated Management System (IMS) brings together all of an organization’s systems and processes into one complete framework, enabling the organization to work as a single unit with unified objectives. This book is written for individuals and corporate organizations that are trying to combine multiple management standards, such as for quality, environment, occupational health & safety, and other requirements that are often bolted together with resulting inefficiencies coming from duplication of efforts and conflicting approaches. The book, written in simple and direct manner expands the understanding of an integrated management system (IMS) globally thereby helping organizations to save valuable resources contributing to the maintenance and efficiency of business processes. After reading this book, you would have gained thorough understanding on the approaches of integrated implementation of ISO 9001:2015, ISO14001, OH&SMS 45001 and most other recognized industry specific management standards. After payment, you will immediately receive an email with a link to download the eBook.

Risk Management Training Course Material

Integrated Management Systems (IMS) Handbook: Essential Guide to ISO 9001 (QMS), ISO 14001 (EMS) & ISO 45001 (OH&SMS) Integration

$25$8

Environmental Management Systems (EMS): Guide to ISO 14001 Implementation & Auditing

The standard which was revised in 2015 and, as part of the development process, ISO conducted a continual improvement survey to develop an understanding of the needs of current, past, and potential users. The primary purpose of this management system standard is to specify general requirements and guidelines that, when followed, should provide reasonable assurance that the outputs from a process and/or system will have no or minimal negative impact on the environment and, improves environmental performance. This Environmental Management Systems (EMS) certification book shows how to maintain EMS according to the ISO 14001 standard within an organization. This book explains all the clauses, the changes incorporated to the standard and outlines fundamental concepts of the standard to learners. This guide helps the user establish of environmental management system (EMS) in any organizational settings, in accordance with the requirements specified in ISO 14001:2015, Environmental management systems — Requirements with guidance for use. This book will help you achieve the following: 1) Improved financial savings by the organization through loss prevention. 2) Improved ability to identify the environmental aspects and impacts, thereby reducing risk of environmental incidents. 3) Implementing systems that ponder socio-economic needs and environmental circumstances. 4) Improves efficiency of the environmental management system. 5) An in-depth knowledge of the requirements of ISO 14001:2018. 6) Implement and sustain an environmental management system in line with the requirements of ISO 14001:2018. This book serves as a valuable tool for auditors, especially an internal auditor, to learn more about the expectations of a good EMS audit, providing advice on how to conduct internal audits. As a business owner, this book will help you understand what sort of commitment is required to implement ISO 14001. It shows how to turn that initial thought into reality within your business, including the costs and benefits. After payment, you will immediately receive an email with a link to download the eBook.

Lean Six Sigma is a methodology that relies on a team effort to improve performance by systematically removing waste and reducing variation or eliminating defects. It combines lean enterprise and Six Sigma, which are techniques to eliminate the eight wastes (muda). Lean Six Sigma, aside from reducing process defects and waste, also provides a framework for overall organizational change of culture. The introduction of Lean Six Sigma helps in shaping the mind-set of employees and managers to one that focuses on growth and continuous improvement through process optimization of their manufacturing or business processes thereby maximizing their efficiency and increasing profitability. In order to successfully implement Lean Six Sigma, a combination of tools from both lean manufacturing and Six Sigma must be used. These tools are discussed in this book in details. Reading this book would enable you gain thorough understanding of lean six sigma and, equip you with lean six sigma tools and techniques for waste reduction, defects elimination and complete process improvement. This book is written for business leaders, managers and supervisors at all levels, quality management professionals of any industry, management systems auditors, large, medium and small-scale business owners/entrepreneurs and anyone who desire to improve their knowledge of lean six sigma implementation. Lean Six Sigma practitioners of all levels such as the White, Yellow, Green, Black & Master Black holders would find this book invaluable. After payment, you will immediately receive an email with a link to download the eBook.

-68%

Ultimate Guide to Lean Six Sigma Implementation: Detailed Handbook for Continuous Process Improvement, Manufacturing & Business Excellence

$25$8.00

This book, ‘Cosmetics & Domestic Chemical Products’ presents step-by-step guide to the production of chemical products. These products are classified as household, body care and hair care products with each class or section containing more than ten (10) different products. The raw materials, formulation and production steps and processes are presented in the simplest form possible. Marketing strategies for the sales of products are also shared. The sources of raw materials as well as safety precautions during production are presented. Technical terms, although negligibly applied in this publication but where applied are clearly explained to the level of understanding of the reader irrespective of their educational background. It should be noted that, this book is not an academic publication but simply, a guide, an instructional aide to production. Although the products described in this publication have been described with the intention of producing in small and medium scale, the formulation could be applied for large scale production simply by scaling up the formulation ratios where applicable. This publication, a result of thorough research and practical experience of the author over the years have been written to help new producers as well as experienced producers improve on their products in order to increase their sales and competitive advantage in the market. The author, an experienced chemical/process engineer, quality management professional, corporate trainer and business strategist with vast experience in the consumer goods, packaging manufacturing industry has systematically presented the gems in this publication to the level of understanding of the reader irrespective of their educational background and qualification. After payment, you will immediately receive an email with a link to download the eBook.

Expert Guide on Cosmetics & Domestic Chemical Products Production: Formulation, Production Processes & Steps

$10$4

Lean management is a long-term approach to work that seeks to systematically achieve incremental changes in processes in order to improve efficiency and quality. This book has been written to explain in details some time-tested principles, tools and techniques targeted to helping engineers, quality assurance/control professionals, business owners & leaders, managers of all levels etc. to drastically eliminate process waste, create more values and continually improve their overall operational processes. Lean management is a long-term approach to work that seeks to systematically achieve incremental changes in processes in order to improve efficiency and quality. This book, "The Lean Management Handbook" has been written to explain in details some time-tested principles, tools and techniques targeted to helping engineers, quality assurance/control professionals, business owners & leaders, managers of all levels etc. to drastically eliminate process waste, create more values and continually improve their overall operational processes. The concepts presented in this publication are explained with clear details and real industry examples. After payment, you will immediately receive an email with a link to download the eBook.

The Lean Management Handbook: Guide to Waste Elimination, Continual Improvement & Value Creation

$12$6

Process improvement is an ongoing effort to improve products, services, or processes. These efforts can seek small "incremental" improvement over time or "breakthrough" improvement all at once. Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility. Process improvement goes with several different names including business process management (BPM), business process improvement (BPI), business process re-engineering, continual improvement process (CIP) etc. all having the same goal of minimizing errors, reducing waste, improving productivity and streamlining efficiency. The goal of this book is to help the reader apply the various process improvement and quality management tools in their manufacturing, production and/or business processes by identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Some key topics covered herein include 8D problem solving, Advanced Product Quality Planning (APQP), FMEA, Fault Tree Analysis (FTA), Geometric Dimensioning & Tolerancing (GD&T), Statistical Process Control (SPC), Seven (7) Quality Tools, Continuous Improvement tools and others. At the end of the study of this book, the reader is expected to have mastered the principles discussed and applies the appropriate tools towards improving their various processes. After payment, you will immediately receive an email with a link to download the eBook.

Process Improvement & Quality Management Toolbox

$12$6

-61.11%

ISO 9001 Quality Management Systems (QMS) Implementation Kit

$90$35

One uses TRIZ to create inventions and to solve complicated problems. This systematic problem solving method uses 40 inventive principles, 4 separation principles, 7 problem solving steps, 3 contradictions and 4 improvement inventive principles to systematically solve problems. Worldwide Engineers, Consultants, Teachers and Trainers use TRIZ to solve difficult issues. This package includes training material, two Android applications, multiple PowerPoint presentations, and multiple examples of TRIZ in action. To purchase this product, simply click on the 'BUY NOW' button at the end of the description page. Scroll down to learn more...

TRIZ Training Kit

$59.50

Do you need a calibration system that works quickly and easily? Are Auditors knocking on your door, and you need calibration documentation? Purchase this calibration system. It includes an easy to edit calibration manual, recommended calibration reports and index cards. This system has been audited numerous times...The manual includes an easy to edit calibration manual, recommended calibration reports and index cards. To purchase this product, simply click on the 'Buy Now' button at the end of the description page. Scroll down to learn more...

Calibration Manual

$49

Occupational Health & Safety Management Systems (OH&SMS) - Guide to ISO 45001 Implementation & Audit

ISO 45001 is go-to standard for organizations that are really serious about improving safety of employee, reduction of workplace risks and creation of a better, safer working conditions. International Labour Organization estimated that more than 7 600 people die from work-related accidents or diseases every new day. This standard was developed by ISO committee the aim of potentially saving almost three million lives each year. Having similar structure with other ISO management systems, the approach will be familiar to users of standards such as ISO 14001 or ISO 9001. This book explains the application of ISO 45001 management system in controlling and improving the safety or occupational health and safety performance of an organization. It provides guidance in building the OH&S management system in support of an organization's processes, linking the management system to the requirements of ISO 45001:2018, to support third-party certification. Included in the book are best practices as well as common weaknesses experienced in many organizations. This book serves as a valuable guide for ISO management systems auditors providing in-depth information about the expectations of a good OH&SMS audit, providing advice on how to conduct internal audits. As a business owner, this book will help you understand what sort of commitment is required to implement ISO 45001. Anyone who desires to understand the implementation of ISO 45001 will find this book very useful. It is written in simple and easily understandable terms. After payment, you will immediately receive an email with a link to download the eBook.

Your calipers calibration procedure, records and templates. To purchase this product, simply click on the 'BUY NOW' button at the end of the description page. Scroll down to learn more...

Calipers Calibration Procedure

Data Analysis is the key to making business decisions about your process or product. To improve the process or product you have to measure it. Once you have the measurements, you need to quickly interpret the data. This data analysis video shows you how to present the data to management and others. Normally, management is not interested in the raw data. Business decisions are based on the summarized data or graphs of the data. This course teaches you the basic tools for understanding, summarizing, creating graphs, and making future yield predictions with your data. To purchase this product, simply click on the 'BUY NOW' button at the end of the description page. Scroll down to learn more...

Introduction to Data Analysis Video

$59

As an important skill, you can apply risk management to a wide variety of projects. In an era of downsizing, consolidation, shrinking budgets, increasing technological sophistication, and shorter development times, risk management skills provide you valuable insight to help you plan for key project risks. Risk Management lets you... Get this Risk Management Certification through our completely on-line course. . Earn 20 PMI PDU approved credits too! To purchase this product, simply click on the 'Buy Now' button at the end of the description page. Scroll down to learn more...

Operational Risk Management Certification

$149

Lean Six Sigma Black Belt certification (LSSBB) provides you a complete understanding of the various Six Sigma tools and techniques in conjunction with Lean. This comprehensive online value-added course (complementary with certification exam) delivers a foundation that helps you function effectively as a Lean Six Sigma Black Belt in various projects. The tools and techniques cover both quantitative and non-quantitative analysis along with other necessary knowledge to improve the production process and products. This Lean Six Sigma Black Belt Certification focuses on the practical implementation of these tools and techniques in the organization. Get certified to Lean Six Sigma Black Belt with this complete on-line course. Earn 55 PMI PDU. To purchase this product, simply click on the 'BUY NOW' button at the end of the description page. Scroll down to learn more...

Lean Six Sigma Black Belt Certification

$399

Six Sigma Black Belt Training Program and certification provides you a comprehensive understanding of the various Six Sigma tools and techniques. The objective of the online value-added course (complementary with certification exam) is to develop an all-embracing knowledge base that helps you function effectively as a Six Sigma Black Belt in diverse projects. The tools and techniques cover both quantitative and non-quantitative analysis along with other necessary knowledge to improve the production process and minimize defects in the end product. This certification focuses on the practical implementation of these tools and techniques in the organization. To purchase this product, simply click on the 'BUY NOW' button at the end of the description page. Scroll down to learn more...

Six Sigma Black Belt Certification

$349

Innovative Tool to Generate Traffic to your Website

Generate sales and increase engagement with high quality traffic that is demographically targeted. Scroll down below to learn more...

Free Website Template

Put your business online with this free website template. You have the option of upgrading to a premium level to maximize its use. To gain access to this template, simply click on the link at the end of the description page of this product. SITE123 is a website building platform that gives you everything you need to create a website, including a unique web address based on a system-generated sub-domain. It is a perfect solution for an Internet user, offering tools that do not require any design or coding skills and let you easily build a website by yourself. In case you want to connect your custom domain name (.com, .net, etc.), you will be able to do so after upgrading your website to one of our premium plans. Using SITE123, you can get your website up and running in no time. It is very "straightforward", and as you can see, we also provide 24/7 support via live chat, so you can reach us anytime. To your success, OLANAB CONSULTS Scroll down to learn more...

It’s a usual practice to be asked by insurance company if a tracking device has been installed in the vehicle you intend to insure. This is because insurance companies are known to reduce premiums if the unit has a tracking device. But what exactly are these systems? What makes them so popular among fleet owners and personal users alike? In this book will be teaching you about the proper way of installing tracking devices on vehicles. This comprehensive book will enable you can start tracking today as a fleet manager or a personal user. You will learn the different methods of car tracker installation which include, 1) Hardwiring it to the vehicle and, 2) Using a plug-and-play device. After payment, you will immediately receive an email with a link to download the eBook.

-82.5%

Vehicle Tracker Installation Guide

$40$7

Receive your Scrum Product Owner Certification (SPOC) with this comprehensive on-line course. Learn one of the most popular agile methodologies, Scrum. With Scrum Study, you make project management adaptive, iterative, fast, flexible and deliver significant value quickly to your customers. Scrum ensures your project transparency in communication and creates an environment of collective accountability and continuous progress. Your Scrum Study Certification supports your product and service development in all types of industries and in any type of project, irrespective of its complexity. To purchase this product, simply click on the 'BUY NOW' button at the end of the description page. Scroll down to learn more...

Scrum Product Owner Certification

$450

Quality Assurance Food Safety Operations Manual

This food safety operations manual is designed to ensure that all operations in the Quality Assurance department of any food & food cans manufacturing organization are carried out in consistency with food safety requirements (according to ISO 22000 & FSSC 22000) which is geared towards achieving the stated company food safety policy and its related established food safety objectives.

This Food Safety Manual Appendix is prepared to support the management of Food safety management system processes being implemented in an organization in accordance with the relevant requirements of the international standard for Food Safety Management System (ISO 22000) and Food Safety Systems Certification (FSSC 22000).

Food Safety Manual Appendix

Learn for free...

Risk-based Thinking and Food Manufacturing

2 min read

As a food manufacturer (business owner or employee), think of the risks that will be encountered if a particular action is taken instead of another. Let that be a basis to help you in decision making.

Control Measures in Food Safety - Types and Differences

1 min read

Top 5 Highly Demanded Manufacturing Skills to Acquire Online

2 min read

How Understanding the Six Big Losses in Manufacturing Improves OEE

4 min read

The Hidden Factory - Unlocking your Full Manufacturing Potentials

3 min read

Just-In-Time (JIT) Manufacturing Systems

3 min read

Understanding Natural Toxins in Food

3 min read

e-Library

Visit our e-Library consisting of learning resources in form of books, whitepapers and video contents on quality management, process improvement, manufacturing excellence and many more.

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CORPORATE TRAINING (IN-HOUSE)

Apart from online courses and learning videos provided in this website, we also offer in-house training for individuals and team on professional/corporate cutting-edge skills.

QUALITY MANAGEMENT

We help you reap the benefits of satisfying your customers through provision of systems, methods, tools and processes that enable you provide best quality products and services that meet and exceed your customers’ needs & expectations.

MANAGEMENT SYSTEMS IMPLEMENTATION

We are in the business of providing best in class ISO management systems consulting service. We provide consultancy services that leads to ISO 9001, 14001, 22000, ISO 45001 & 50001 Certification.

PROCESS DEVELOPMENT

Process development is one of our core competencies. Over the years, we’ve proved to be competent in making manufacturing process faster, leaner, more economical and robust.

PROCESS IMPROVEMENT

We assist organizations proactively identify, analyze and improve their existing business processes for optimization and to meet acceptable quality standards.

PRODUCT DEVELOPMENT

Our product development portfolio covers the process of designing, building, operating, maintaining and bringing new products to the market. We ensure that the customer’s voice is not lost in the rush to an exciting technology.

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03Sep

PECB CERTIFIED ISO MANAGEMENT SYSTEMS INTERNAL, LEAD IMPLEMENTER & LEAD AUDITOR COURSES

22Oct

OPERATIONS MANAGEMENT

$70.00

09Dec

RISKS MANAGEMENT FOUNDATION

$80.00

16Dec

ENERGY MANAGEMENT SYSTEMS (EnMS) - ISO 50001 IMPLEMENTATION & INTERNAL AUDITOR CERTIFICATION TRAINING

$90.00

20Jan

SUPPLY CHAIN MANAGEMENT (SCM) CERTIFICATION TRAINING

$70.00

20Jan

FOOD SAFETY MANAGEMENT SYSTEMS (FSMS) - ISO 22000 IMPLEMENTATION & INTERNAL AUDITOR'S COURSE

$90.00

17Mar

LEAN SIX SIGMA WHITE BELT CERTIFICATION TRAINING

$40.00

17Mar

PRODUCT MANAGEMENT MASTERCLASS

$70.00

24Mar

QUALITY MANAGEMENT SYSTEMS (QMS) - ISO 9001 IMPLEMENTATION & INTERNAL AUDITOR'S COURSE

$90.00

24Mar

OCCUPATIONAL HEALTH & SAFETY MANAGEMENT SYSTEMS (OH&SMS) ISO 45001 IMPLEMENTATION & INTERNAL AUDITOR CERTIFICATION TRAINING

$90.00

31Mar

ENVIRONMENTAL MANAGEMENT SYSTEMS (EMS) - ISO 14001 IMPLEMENTATION & INTERNAL AUDITOR'S COURSE

$90.00

14Apr

LEAN MANAGEMENT CERTIFICATION TRAINING

$100.00

14Apr

SIX SIGMA CERTIFICATION TRAINING

$80.00

14Apr

LEAN SIX SIGMA YELLOW BELT CERTIFICATION TRAINING

$80.00

27May

QUALITY MANAGEMENT & PROCESS IMPROVEMENT CERTIFICATION TRAINING

$120.00

27May

PROJECT MANAGEMENT CERTIFICATION TRAINING

$70.00

22Jul

TOTAL QUALITY MANAGEMENT (TQM) CERTIFICATION TRAINING

$70.00

11Jun

INDUSTRIAL HEALTH, SAFETY & ENVIRONMENTAL (HSE) MANAGEMENT MASTERCLASS TRAINING

$80.00

12Mar

INTEGRATED MANAGEMENT SYSTEMS IMPLEMENTATION & INTERNAL AUDITOR'S COURSE

$120.00

08Jan

ISO MANAGEMENT SYSTEMS AUDIT BEST PRACTICES

$70.00

Acceptance Sampling & Acceptance Quality Limit in Quality Control

Achieving Quality Excellence with PPAP & APQP

Achieving Quality Excellence with Production Part Approval Process (PPAP) & Advanced Product Quality Planning (APQP)

Before Setting up a Quality System

Benchmarking: Business Process Improvement Methodology

Cellular Manufacturing Systems

Digital Manufacturing & Paperless Quality Management

Digital Manufacturing and Paperless Quality Management

Failure Mode & Effect Analysis (FMEA)

Failure Mode and Effect Analysis (FMEA)

Food Safety & Risk Management Concepts

Gemba Walk: Unlocking the Potentials of the Shop Floor

How Individuals & Organizations Can Become ISO Certified

Prioritization Matrix Template

Document Control Master List Template

Document Control Master List Excel Template

Spaghetti Diagram

Spaghetti Diagram Template

PECB Certified ISO 22000 Foundation

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PECB Certified ISO 22000 Lead Auditor

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PECB Certified ISO 45001 Foundation

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PECB Certified ISO 45001 Lead Auditor

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PECB Certified ISO 50001 Foundation

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PECB Certified ISO 50001 Lead Auditor

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PECB Certified ISO 9001 Foundation

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PECB Certified ISO 9001 Internal Auditor Training Course

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PECB Certified ISO 14001 Foundation

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Paperless Approach to Quality Management Presentation

Paperless Approach to Quality Management Presentation Slides

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Explore Verified Job Opportunities in Manufacturing, Food Production, Chemicals and Others. Our Sources include LinkedIn, Indeed, Jobberman, Jobgurus, Glassdoor and other Reputable Job Sites.

2 min read

Quality Manager Job at PHARM ACCESS

The Pharm Access Group is an international non-profit organization dedicated to improving access to quality health care for people in sub-Saharan Africa.

1 min read

Safety Officer- HSEF

To facilitate compliance with Occupational health and safety procedures and guidelines. The selected candidate will provide advice on measures to minimize hazards or unhealthy situations, also be on a constant lookout for violations.

1 min read

Production Supervisor (Brewery/Distillery - FMCG)

The Company is seeking to hire a skilled Production Supervisor that will serve in the capacity of the first line management position in the production department.

2 min read

Quality Assurance/Quality Control (Oil and Gas Industry- Lagos)

The role will be responsible for project quality control checks on site and also ensuring compliance with the Company Quality Management System and client specification standards.

2 min read

Environment Health Safety Manager SSA

Environment, Health and Safety (EHS) Leader Sub Sahara Africa will demonstrate leadership and accountability of business EHS priorities, EHS programs, and EHS processes for the Sales and Service organization in the region, including Channel Partners.