This document states the intentions of an organization for operating the processes within the quality management system. It includes policies for all areas of the business that affect the organization’s ability to make high-quality products that meet the requirements of customers and ISO 9001 certification. These policies define how your department managers will implement procedures within the boundaries specified in the quality manual.


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This document states the intentions of an organization for operating the processes within the quality management system. It includes policies for all areas of the business that affect the organization’s ability to make high-quality products that meet the requirements of customers and ISO 9001 certification. These policies define how your department managers will implement procedures within the boundaries specified in the quality manual.

This manual assists in:

  • Communicating management’s expectations of employees.
  • Demonstrating the company’s plan to conform to the requirements of ISO 9001:2015.
  • Demonstrating that organizational roles, responsibilities and authorities are assigned, communicated and clearly understood.
  • Providing starting point for auditors (internal, customers & ISO certification body).

This document provides a guide to the development of:

  • The scope of your organization’s QMS.
  • Organization’s Quality policy.
  • Organizational chart.
  • Policy statements for each applicable ISO requirement.
  • Reference to operating procedures.

The Manual includes all ISO 9001:2015 interpretations of all new clauses, including...

  • Context of the Organization
  • Management of Internal / External parties
  • Risk based Thinking
  • Validity and Document Management
  • Communication Management
  • Change Management
  • Documented Information
  • Management of interested parties

This document is a must-have for:

  • Those preparing for ISO 9001:2015 certification.
  • Those under pressure to transit form ISO 9001: 2008 to ISO 9001:2015 or create a Quality Assurance Manual based on ISO 9001:2015.
  • Those needing an easy to use QA Manual template to manage their organization’s processes.

This manual will help you to implement ISO 9001:2015 requirements in your unique organizational settings. This manual developed by several ISO 9001:2015 experts, assists for 100% compliance with the new ISO 9001:2015 standard.

This document serves as a template that can be edited to suite your unique need irrespective of your organizational settings by simply inserting your organization’s name where appropriate and fine-tuning the content to contain the products and/or services offered by your organization.

After payment, you will immediately receive an email with a link to download this manual.