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There is an increased focus on top management to prove leadership and commitment with respect to its management system under implementation. They are required ensure that all responsibilities have been allocated, communicated and understood around organization. They have a duty to ensure that the significance of the management system is effectively communicated and comprehended by all internal and external stakeholders who impacts and/or impacted by the business. 

They need to make sure that the organization attains its planned outcomes. Top management must ensure a leadership role and exhibit commitment towards the management system by observing the following elements:

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  • Ownership: They need to take complete responsibility and accountability for the management system.
  • Policy and Objectives: The top management need to ensure that the policy and concerning objectives are identified and are related to the strategy of the company.
  • Business Integration: They need to ensure the integration of the management system requirements into the business processes of the organization.
  • Provision of Resources: The need to make sure that the required resources to develop, apply, sustain and enhance the management system are available.
  • Communication: They are responsible for effective communication of the significance of implemented management system and its compliance to standard requirements.
  • Maintenance & Evaluation: They need to make sure that the management system is evaluated and maintained to ensure its effectiveness.
  • Continual Improvement: Top management need to ensure that review and results of review contribute to the continual improvement of the management system.
  • Empowerment of Roles: They need to appoint and empower responsible persons which would assist in the implementation activities.
  • Culture: The top management are responsible for establishing, leading and encouraging culture in the organization that assists the desired results of the management system.
  • Coaching: Directing and supporting persons to contribute to the effectiveness of the food safety management system.

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About the Author

Adebayo is a thought leader in continuous process improvement and manufacturing excellence. He is a Certified Six Sigma Master Black Belt (CSSMBB), Digital Manufacturing Professional and Management Systems Lead Auditor (ISO 9001, 45001 & ISO 22000) with strong experience leading various continuous improvement initiative in top manufacturing organizations. 

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